PRIVACY POLICY
LAST UPDATED 20 OCTOBER 2026
This page explains how personal data is handled on sibillasantucci.com (the “Website”), in line with Regulation (EU) 2016/679 (“GDPR”) and the Italian Personal Data Protection Code (Legislative Decree 196/2003, as amended).
1. WHO WE ARE
The data controller is Sibilla Santucci, jewellery designer, based in Florence, Italy, with a studio in Berlin, Germany.
For anything related to your data, write to info@sibillasantucci.com.
2. WHAT DATA THE CONTACT FORM COLLECTS
When you send an inquiry through the form on the Contact page, we collect only what you type into it:
— first name and last name (optional)
— email address (required, so that we can reply)
— the piece or pieces you are interested in (optional)
— your message (optional)
Before sending, you are asked to confirm that you have read this Privacy Policy. Please do not include sensitive information (health, beliefs and similar) in your message. If you write to us directly at info@sibillasantucci.com, we receive your email address and whatever you choose to tell us.
3. WHY WE USE YOUR DATA, AND ON WHAT BASIS
We use this data only to read your inquiry, reply to it, and follow up on the piece or commission you asked about. The legal basis is the steps taken at your request before a possible purchase or commission (Art. 6(1)(b) GDPR) and our legitimate interest in answering the messages we receive (Art. 6(1)(f) GDPR).
We do not use your data for advertising, we do not sell it, and we do not make automated decisions or profiles about you.
4. WHO RECEIVES YOUR DATA
Your data is processed only by the providers needed to run the Website and the email:
— Wix.com Ltd. (Israel) and its affiliated companies, which host the Website and store the form submissions.
— Google (Gmail / Google Workspace), which provides the email service for info@sibillasantucci.com.
These providers act as data processors on our behalf. Wix.com Ltd. is based in Israel, which the European Commission recognises as providing adequate protection for personal data (Decision 2011/61/EU). Any other transfer outside the European Economic Area relies on an adequacy decision of the European Commission or on the EU Standard Contractual Clauses.
5. HOW LONG WE KEEP IT
Inquiries and the related emails are kept for as long as needed to handle your request and for up to 24 months afterwards. If a purchase or commission follows, the related records are kept for the 10 years required by Italian tax and accounting law. After that, they are deleted.
6. COOKIES
The Website is built on Wix. It uses technical cookies that are necessary for the site to load and work, to keep it secure, and to remember basic preferences.
7. LINKS TO OTHER WEBSITES
The Website links to Instagram (@sibillas_) and to articles published by magazines and other third parties. Those websites have their own privacy policies, and we are not responsible for how they handle your data.
8. YOUR RIGHTS AND HOW TO CONTACT US
You have the right to access your data, to have it corrected or deleted, to restrict or object to its use, to receive it in a portable format, and, where we rely on your consent, to withdraw it at any time without affecting what was done before.
To exercise any of these rights, write to info@sibillasantucci.com. We will reply within one month.
If you think your data is not being handled correctly, you can lodge a complaint with the Italian data protection authority, Garante per la protezione dei dati personali (www.garanteprivacy.it), or with the authority of your own country.
9. CHANGES TO THIS POLICY
We may update this page from time to time. The date at the top shows when it was last changed.